Field Ticket Statuses
Depending on your Trading Partner, you may receive certain status updates of your Field Ticket documents.
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IMPORTANT |
Only your Trading Partners will approve or reject your documents; Enverus is not involved in this decision. Payments are processed and issued by your Trading Partners; Enverus is not involved in processing or issuing payments. |
Field Ticket document updates can have one of the following statuses:
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Status |
Explanation |
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| New | Your created document waiting to go through the validation process. Note: If your your Trading Partners is set up with the Approver module, and the document has remained in this state with the approver for what you deem an unusual amount of time, you can redirect the approval to an alternate approver. For more information on setting up an approver, refer to Approval Tab, page 1. |
| Received | Your document has been picked up by your Trading Partners and is going through the validation process. |
| InReview | Your document has been received by your Trading Partners and is going through the validation process. |
| Pending | Depending on how the Buyer is configured, may indicate the same as both/either 'Received" and/or 'InReview' statuses. |
| Approved | Your document has been approved by your Trading Partners and is awaiting payment. This status is in Green bold font. |
| Approved ERS |
The Field Ticket will display this status when it referenced a PO Line # with an ERS Indicator of "Yes".
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| Return | Your materials Field Ticket has been sent by your Trading Partner, and is required to be referenced on a Credit Invoice. |
| Return ERS |
The materials Field Ticket will display this status when it referenced a PO Line # with an ERS Indicator of "Yes".
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| Approver Received | Your document has been received by a specific approver of your Trading Partners, and is going through the validation process. |
| Approver InReview | Your document has been picked up for review by a specific approver of your Trading Partners, if set up with the Approver module. |
| Stage 1 Approved | Your document has been approved by an approver, if set up with the Approver module, and is awaiting final approval by your Trading Partners. |
| Rejected |
Your document failed data validation, business rule validation, or was not approved by your Trading Partners. This status is in Red bold font.
If you choose to abandon the rejected document, you can archive Rejected statuses. These documents will be automatically purged for your archives after 12 months. |
| Resubmitted | Your document has been updated in some way (usually, after a rejection), and re-sent to the Trading Partner. Alternately, if the Approver module is used, the Approver that received the document originally, could have redirected your document to another approver, and the document view has not yet been refreshed. Once refreshed, the document view will show the document as Approver Received. |
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NOTE |
Validation requirements, status updates, workflows, and available fields and features may vary depending on your Trading Partner. For details on each Trading Partner's requirements and workflow, see their Quick Reference sheet. |
For details on printing statuses, refer to Printing Documents, page 1.